Return & Refund Policy

Due to hygiene and safety concerns, our bath and beauty products are subject to a strict return policy.

Eligible Returns

We accept returns only if:

• Product is damaged during transit
• Incorrect product delivered
• Product is defective

Return Request Timeline

• Must be raised within 48 hours of delivery
• Customers must provide unboxing video or photo proof

Non-Returnable Items

• Opened or used products
• Items without original packaging
• Personal care items (for hygiene reasons)

Refund Process

• Once approved, refund will be processed within 5–7 business days
• Refund will be credited to original payment method

Replacement

If eligible, we may provide a replacement instead of refund.